International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Brazil, Telefonica

Last edited 12-08-05 IFS (incl. HCD)
 
Services offered
- International
- Domestic

- Home Country Direct

Yes
Yes

Yes
 
Number format
- International
- Domestic

- Home Country Direct

0800 761 XXX
0800 777 XX XX

0800 761 XX XX
 
Calls Are Free Or Chargeable Free  
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free
Yes, free
Yes
Not known, hotel decision
N.a.
 
Can domestic and international freephone numbers be accessed from abroad No N.a.
CLI Provided on outbound calls No  
Coins/Tokens Required For Payphones None  
Telephone Include Alpha Characters No  
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
Now
100 %
 
Geographic Restrictions None  
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country Yes, Embratel  
Full Country Coverage Provided by A Single Carrier Yes  
Simultaneous Call Limit And Default No network limitation  
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No
No
 
Single SOF portability supported No  
Number For Callers To Report Trouble If it is a Telefonica number, the person should call Telefonica's Operation Center  
Directory Services
- Available
- Paper, on-line, operator
- Charge

No

 
Aging period for disconnected numbers Numbers are not reallocated N.a.
Service Provisioning Leadtime 4 days  

Links: Telefonica Homepage - HCD Product Information - Regulator Homepage

Additional information

IFS/HCD SERVICES IN TRANSIT

Do you agree to use of transit for inbound IFS/HCD Yes
Do you agree to the use of transit for outbound IFS/HCD No
Are you willing to act as transit carrier for IFS/HCD No
Do you offer wholesale IFS Yes, contact is Madilad Almassy, details below

OTHER SERVICES

Do you provide

Yes/No

Primary contact
International Shared Cost Service No No
Internation Premium Rate Service Yes Daniel D'Andrea
Tel. +55 11 3549 8960
Fax +55 11 3549 7705
E-mail: dandrea@telefonica.com.br

IFS - Carrier Contact Points

Service Agreements Contacts
Name: Madilad Almassy
Tel. +55 21 3535 1557

Fax +55 21 3535 1555
E-mail: madilad@telefonica.com.br
Product Management Contact
Name: Daniel D'Andrea

Tel. +55 11 3549 8960
Fax +55 11 3549 7705
E-mail: dandrea@telefonica.com.br
Service Ordering Contact
Name: Madilad Almassy
Tel. +55 21 3535 1557

Fax +55 21 3535 1555
E-mail: madilad@telefonica.com.br

Working days: Monday to Friday
Working hours: 0900-1800

Link to world clock

Fault Reporting Contact
Name: General Purpose NOC (24 hours/7days)
Tel: +55 11 6288 608
Fax: +55 11 62 1313
E-mail: ttmc@telefonica.com.br
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Mail with Word doc

HCD - Carrier Contact Points

Service Agreements Contacts
Name: Madilad Almassy
Tel. +55 21 3535 1557

Fax +55 21 3535 1555
E-mail: madilad@telefonica.com.br
Product Management Contact
Name: Daniel D'Andrea

Tel. +55 11 3549 8960
Fax +55 11 3549 7705
E-mail: dandrea@telefonica.com.br
  Fault Reporting Contact
Name: General Purpose NOC (24 hours/7days)
Tel: +55 11 6288 608
Fax: +55 11 62 1313
E-mail: ttmc@telefonica.com.br

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

home.gif (1304 bytes) list.gif (1363 bytes)