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Reach international toll-free and freephone services are accessed in Australia via Telstra Corporation Limited
| Last edited 12-03-07 | IFS | UIFN |
| Services
offered - International - Domestic |
Yes No |
Yes No |
| Number format - International - Domestic |
1800 XXX XXX 1800 XXX XXX |
IAC = 0011 |
| Calls Are Free Or Chargeable | Free via Telstra. However call charges may be imposed by other carriers, mobile phone carriers, hotels and other persons offering telephone services. | Free via Telstra. However call charges may be imposed by other carriers, mobile phone carriers, hotels and other persons offering telephone services. |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, see note 1) below Click for details Yes, some may bar Yes, , accessability and charges may vary Yes |
Yes, see note 1) below Click for details Yes, some may bar Yes, accessability and charges may vary No |
| Coins/Tokens Required For Payphones | Not for Telstra owned payphones see note 1) below | Not for Telstra owned payphones see note 1) below |
| Telephones Include Alpha Characters | Yes, but not all ITU standard format | Yes, but not all ITU standard format |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Now 100% |
No Now 100% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | Christmas and Coco Islands | Christmas and Coco Islands |
| Freephone Services Accessible Through Other Carriers Networks in Country | Yes | Yes |
| Full Country Coverage Provided by A Single Carrier | Yes | No, service must be ordered through Reach (Telstra) and OPTUS |
| Simultaneous Call Limit And Default | No limit, no default | No limit, no default |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
Yes Yes Yes Yes Yes |
All UIFN's portable as required by ITU-T rec. E.169 |
| Number For Callers To Report Trouble | 1800 817 376 | 1800 817 376 |
| Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
| Service Provisioning Leadtime | 10 working days | 15 working days |
| Note 1: Calls are free for calls from Telstra owned payphones. Please note that "Gold" and "Blue" payphones etc are not Telstra owned payphones. | ||
| Service
Agreements Contact REACH Global Services Limited Name: Maria Lau Tel: +852 2983 3096 Fax: +852 2962 5683 E-mail: maria.wy.lau@reach.com |
Product
Management Contact REACH Global Services Limited Name: Maria Lau Tel: +852 2983 3096 Fax: +852 2962 5683 E-mail: maria.wy.lau@reach.com |
| Service
Ordering Contact TELSTRA - Telstra International Name: Mark Agius Tel: +61 2 8255 2117 Moblie: +61 419 694 779 Fax: +61 2 9231 1686 E-mail: ifc@team.telstra.com |
Fault
Reporting Contact |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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