International inbound Services Forum Fact Book
IFS
© International Inbound Services Forum

Austria, Telekom Austria

Last edited 21-05-04 IFS UIFN
Services offered
- International
- Domestic

Yes
Yes

Yes
Yes
Number format
- International
- Domestic

0800 29XXXX and 281XXX
0800 XXXXXX

IAC = 00
IAC = 00
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels

- International call barring

Yes, see below
Click for details
Yes, depends on subscriber
Yes, accessability and charge may vary
Yes

Yes, see below
Click for details
Yes, depends on subscriber
Yes, accessability and charge may vary
CLI Provided on outbound calls Yes Yes
Coins/Tokens Required For Payphones 1 EUR coin, will be returned 1 EUR coin, will be returned
Telephone Include Alpha Characters Yes, ITU standard format Yes, ITU standard format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
Now
100%

No
Now
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country Click for details Click for details
Full Country Coverage Provided by A
Single
Carrier
Yes, Telekom Austria Yes, Telekom Austria
Simultaneous Call Limit And Default No limit, no default No limit, no default
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No

Yes


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported No No
Number For Callers To Report Trouble 01-799 4000 01-799 4000
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes
Paper-based and online
Yes

Yes
Paper-based and online
Yes
Service Provisioning Leadtime 10 days 10 days

Links: Telekom Austria Homepage - Regulator Homepage

Carrier Contact Points

Service Agreements Contact
Name: Mr. Peter Ziegelwanger
Tel: +43 59059 1 35101
Fax: +43 59059 1 35190
E-mail: peter.ziegelwanger@telekom.at
Product Management Contact
Name: Mr. Francesco Nitti
Tel: +43 59059 1 35105
Fax: +43 59059 1 35190
E-mail: francesco.nitti@telekom.at
Service Ordering Contact
Name: Business Center für int. Dienste
Tel: +43 59059 1 36284 or 36283
Fax: +43 59059 1 36298
E-mail: tv.bcid.wien@telekom.at
Fault Reporting Contact
Name: International Maintenance and Customer Service Center
Tel: +43 1 799 40 00
Fax: +43 1 798 24 57

Technical Arrangements
Name: Mr. Johann Chlad
Tel: +43 1 79744 ext. 5121
E-mail: johann.chlad@telekom.at

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

home.gif (1304 bytes) list.gif (1363 bytes)