Last edited 16-08-07 | IFS (incl. HCD) | UIFN |
Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes, outbound from S.A., no date for inbound No No |
Number format - International - Domestic |
0800 99 XXXX / 98 XXXX 080X XXX XXX |
IAC=09 |
Calls Are Free Or Chargeable | Free, except from mobile phones, mobile charges apply | Free from Telkom phones and coin/cardphones. Some hotels and PABX's may bill (see note below) |
Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes Click for details Yes Yes Yes |
Yes Click for details (see note) (see note) No |
CLI Provided on outbound calls | No | No |
Coins/Tokens Required For Payphones | No | No |
Telephone Include Alpha Characters | Yes, but not all phones. Standard ITU format | Yes, but not all phones. Standard ITU format |
DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Unknown 80% |
No Unknown 80% |
Geographic Restrictions | None | None |
Islands/Territories Included in Dial Plan | - | - |
Freephone Services Accessible Through Other Carriers Networks in Country | No | No |
Full Country Coverage Provided by A Single Carrier | Yes | Yes |
Simultaneous Call Limit And Default | 180,000 busy hour call attempts | 180,000 busy hour call attempts |
Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No No No No |
All UIFN's portable as required by ITU-T rec. E.169 |
Single SOF portability supported | No | No |
Number For Callers To Report Trouble | 0800 125 330 (within SA) | 0800 125 330 (within SA) |
Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
Service Provisioning Leadtime | 7 working days (maximum) | 7 working days (maximum) |
Links: Telkom Homepage |
Note (10.08.2001): Telkom South Africa recently had a direct mail campaign, all hotel groups and guest houses were targeted. They were informed of UIFN service and the fact that they should not charge the caller. |
Service
Agreements Contact Name: Mr. Malvin Meyer Tel: +27 12 426 8740 Fax: +27 12 426 8648 E-mail: meyerm12@telkom.co.za
Mrs. Daphne
Mpolokeng |
Product
Management Contact - IFS Name: Ms Charlene Smuts Tel: + 27 12 311 3403 Fax: + 27 12 321 4447 E-mail: smutscb@telkom.co.za Product Management Contact - HCD |
Service Ordering
Contact Name: SmartAccess Tel: +27 12 337 9205 Fax: +27 12 337 0129 E-mail: smartaccess@telkom.co.za |
Fault Reporting
Contact Name: SmartAccess Tel: +27 12 337 9205 Fax: +27 12 337 0129 E-mail: smartaccess@telkom.co.za |
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