| Last edited 16-08-07 | IFS (incl. HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes No |
| Number format - International and Domestic |
1 800 NXX XXXX 1 888 NXX XXXX 1 877 NXX XXXX 1 866 NXX XXXX |
IAC = 011 |
| Calls Are Free Or Chargeable | Free | Free |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, private payphones may charge Yes, airtime charge *) Yes Yes, surcharges may apply Yes |
No No Yes, some may bar Yes, some may bar or surcharges may apply No |
| CLI Provided on outbound calls | No | No |
| Coins/Tokens Required For Public Payphones | Some private payphones require coins | No access |
| Telephone Include Alpha Characters | Yes, North American format, not ITU format | Yes, North American format, not ITU format |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Current 100% |
No Current 100% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | American Samoa, Hawaii, Alaska, Puerto Rico, US Virgin Islands, Guam, Saipan | Hawaii, Alaska, Puerto Rico, US Virgin Islands |
| Freephone Services Accessible Through Other Carriers Networks in Country | Yes | Yes, if implemented with the carrier PIC'd to that phone |
| Full Country Coverage Provided by A Single Carrier | Yes | No (must be implemented with AT&T, Sprint and Worldcom) |
| Simultaneous Call Limit And Default | No limit | No limit |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
Yes Yes Yes Yes Yes |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | +1 314 289 2718 | +1 314 289 2718 |
| Directory
Services - Available - Paper, on-line, operator - Charge |
Yes All three No |
Yes All three No |
| Service Provisioning Leadtime | 5-10 days | 5-10 days |
| *) IFS and HCD numbers in the national format work from U.S. mobile phones. Calls originated from roaming international mobile phones may not complete. | ||
| Links: AT&T Homepage - FCC (regulator) | ||
| Service
Agreement Contact Name: Ms. Dorianne Greenberg Tel: +1 908 234 8330 Fax: +1 908 234 8651 E-Mail: dgreenberg@att.com |
Product
Management Contact Name: Ms. Dorianne Greenberg Tel: +1 908 234 8330 Fax: +1 908 234 8651 E-Mail: dgreenberg@att.com |
| Service Ordering
Contact Name: AT&T Global Services Customer Care Center (GSCCC) ITF/UIFN Provisioning Work Center Telephone: +1 404 982-4010 (M-F 7am-4pm) Fax: +1 404 982-5182 (Outbound SARs - originating in the US & terminating to a country) E-Mail: dl-outbound@ems.att.com Fax: +1 404 982-5182/5167 (Inbound SARs - originating in the country & terminating in US) Email: dl-itfsorders@ems.att.com |
Fault Reporting
Contact Name: Any AT&T Technician AT&T Advanced Feature Service Center Telephone: + 1 314-289-2718 Fax: +1 314-289-1033 |
| Additional
AT&T Contacts: GSCCC
Service Orders Mr. Rick Cook, Manager (2nd escalation
contact) |
|
HCD - Carrier Contact Points
| Service
Agreement & Service Ordering Contact Name: Mr. Bill Reeves Tel: +1 201 635 9399 Fax: + E-Mail: reeves@att.com |
Product
Management Contact Name: Mr. Robert Crowley Tel: +1 973 326 5265 Fax: +1 973 326 5306 E-Mail: rcrowley@att.com |
| Fault Reporting
Contact Name: Any AT&T Technician AT&T Advanced Feature Service Center Telephone: + 1 314-289-2718 Fax: +1 314-289-1033 |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.