| Last edited 27-09-04 | IFS
(incl. HCD) |
UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes No |
| Number format - International - Domestic - Home Country Direct |
0800 891 XXXX 0800 70Y XXXX, 0800 72Y XXXX, 0800 78 XXXX, 0800 90 XXXX, 0800 99 XXX 0800 890 XXX |
000 (will be changed to 0021 in the near future) |
| Calls Are Free Or Chargeable | Free | Free |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
See note 1 below click for details Yes Yes N.a. |
See note 1 below click for details Yes Yes N.a. |
| CLI Provided on outbound calls | No | No |
| Coins/Tokens Required For Payphones | No See also note 1 below | No See also note 1 below |
| Telephone Include Alpha Characters | No | No |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Est. 2003 98 % |
No Est. 2003 98 % |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | ||
| Freephone Services Accessible Through Other Carriers Networks in Country | Click for details |
Click for details |
| Full Country Coverage Provided by A Single Carrier | Yes, Embratel | Yes, Embratel |
| Simultaneous Call Limit And Default | Limit 266.000 | Limit 266.000 |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No Yes Yes No |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | No | No |
| Number For Callers To Report Trouble | International Information (operator assisted): 0800 703 2100. INMC (duty operator) +55 21 2121 2933. IQMC (Customer Networks) +55 11 2121 2311. | International Information (operator assisted): 0800 703 2100. INMC (duty operator) +55 21 2121 2933. IQMC (Customer Networks) +55 11 2121 2311. |
| Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
| Aging period for disconnected numbers | 4 months | N.a. |
| Service Provisioning Leadtime | 5 weekdays | 5 weekdays |
| Links: Embratel Homepage (incl. IFS and HCD product information) - Regulator Homepage | ||
| Note 1: a) Embratel does not provide public payphones. They are only provided by the brazilian regional telephone companies. Taking into account that Brazil is a big country in expanse maybe some payphones installed in small place/region have not been programmed to make IFS/UIFN/HCD calls. However, when this problem is detected, Embratel asks for the brazilian regional company to solve the problem. There is no more public payphone by token in Brazil. | ||
| Service
Agreements Contacts South America Name: Mr. Leonel Israel Tel: +55 21 2121 7153 Fax: +55 21 2121 6495 E-mail: leoneli@embratel.com.br North and Central Americas Name: Mr. Fernando A.P. de Castro Tel: +55 21 2121 6557 Fax: +55 21 2263 2297 E-mail: facastr@embratel.com.br Europe, Asia, Africa & Oceania Name: Mr. Arthur Schechtman Tel: +55 21 2121 8041 Fax: +55 21 2233 9244 E-mail: arturs@embratel.com.br |
Product
Management Contact Name: Mr. Jorge Alberto Bichara De Melo Tel: +55 21 2121 8648 Fax: + E-mail: bichara@embratel.com.br |
| Service Ordering
Contact International Network Provisioning Management Main responsible: Name: Mr. Carlos Augusto Correa Pinto Tel: +55 21 2121 7100 Fax: +55 21 2233 7349 E-mail: carlocp@embratel.com.br Second responsible:
|
Fault
Reporting Contact Name: International Network Management Center (24 hours/7 days a week) Tel: +55 21 2121 2933 or +55 21 2224 3190 Fax: +55 21 2121 2787 E-mail: bausuint@embratel.com.br Workdays (Mon-Fri 0800-1700) Operational Support Name: Mr. Osvaldo Pires |
| Service Ordering
Details Accepted Order Formats (in order of preference): 1. Mail with Word doc 2. Fax |
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