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| Last edited 05-09-05 | IFS (and HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
|
| Number format - International - Home Country Direct - Domestic |
800 0 CC+admin no.+ XXXX 0800 1 + admin no +CC Note1 800 XXX XXXX |
|
| Calls Are Free Or Chargeable | Free, for HCD see Note1 | |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, free, for HCD see Note1 Yes, free, for HCD see Note1 Yes, if not barred, for HCD see Note1 Yes, surcharges may apply /may be barred, for HCD see Note1 Yes, for HCD see Note1 |
|
| CLI Provided on outbound calls | Yes | |
| Coins/Tokens Required For Payphones | None for IFS, for HCD Smart Cards are required, see also Note1, minimum value for Smart Cards USD 8.00, can be bought at Etisalat commercial offices and convenience stores | |
| Telephone Include Alpha Characters | No | |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
Yes Now 100% |
|
| Geographic Restrictions | None | |
| Islands/Territories Included in Dial Plan | All UAE Islands | |
| Freephone Services Accessible Through Other Carriers Networks in Country | No other carriers | |
| Full Country Coverage Provided by A Single Carrier | Yes | |
| Simultaneous Call Limit And Default | No limit, no default | |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No No No No |
|
| Single SOF portability supported | Not applicable | |
| Number For Callers To Report Trouble | 101 (Contact Center) | |
| Directory
Services - Available - Paper, on-line, operator - Charge |
No |
|
| Aging period for disconnected numbers | 3 months | |
| Service Provisioning Leadtime | 10 days | |
| Note 1: New charged Numbering Format for HCD Service form UAE. The new numbering format will be implemented with effect from 1st October 2003 and access to the services will be free of charge until 31st December 2003. However, starting 1st January2004 there will be an access charge of US $0.25 per call) | ||
| Links: ETISALAT Homepage - Regulator Homepage | ||
IFS/HCD SERVICES IN TRANSIT |
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| Do you agree to use of transit for inbound IFS/HCD | No | |
| Do you agree to the use of transit for outbound IFS/HCD | Yes | |
| Are you willing to act as transit carrier for IFS/HCD | No | |
| Do you offer wholesale IFS | No | |
OTHER SERVICES |
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| Do you provide | Yes/No |
Primary contact |
| International Shared Cost Service | No | N.a. |
| Internation Premium Rate Service | Yes | Name: Mr. Maen
Haddad Tel: +971 2 618 4325 Fax: +971 2 618 1325 E-mail: mahaddad@etisalat.ae |
| Service
Agreements Contact Name: Mr. Saeed Al Bahhar Tel: +971 2 618 4581 Fax: +971 2 633 6700 E-mail: intl_buz@etisalat.ae |
Product
Management Contact Name: Mr. Abdulla Al Mutawa Tel: +971 2 632 2856 Fax: +971 2 677 2930 E-mail: trfops@eim.ae |
| Service Ordering
Contact Name: Hussain Makki Tel: +971 2 621 0503 Fax: +971 2 618 1127 E-mail: trfops@eim.sa hmakki@etisalat.ae |
Fault
Reporting Contact Name: E/ITMC (Abu Dhabi) Tel: +971 2 634 1007 / 633 2580 Fax: +971 2 632 7947 Name:
E/ITMC (Dubai)) Name: E/ITMC (West Coast) |
| Service Ordering
Details Accepted Order Formats (in order of preference): 1. Fax 2. Mail |
| Service
Agreements Contact Name: Mr. Saeed Al Bahhar Tel: +971 2 618 4581 Fax: +971 2 633 6700 E-mail: intl_buz@etisalat.ae |
Product
Management Contact Name: Mr. Abdulla Al Mutawa Tel: +971 2 632 2856 Fax: +971 2 677 2930 E-mail: trfops@eim.ae |
| Fault Reporting
Contact Name: E/ITMC (Abu Dhabi) Tel: +971 2 634 1007 / 633 2580 Fax: +971 2 632 7947 Name:
E/ITMC (Dubai)) Name: E/ITMC (West Coast) |
The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.
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